I had two contract phones with MTN. In September I requested to upgrade only one of them to a modem which I was going to pay R99.00 monthly. The upgrade was declined. I requested to migrate both my contracts to prepaid. However MTN without my concern upgraded Both my contracts on the 28th ...
Hi, I upgraded my MTN contract on the 9th August and got a new phone (Samsumg Galaxy S4) on the MTN 750 package, which entitled me to 750MB of Data, R750 of airtime and so... This is 3 months after and: 1. I am still paying for Blackberry Subscription which I had before my upgrade. 2. I do not get ...
My Samsung Galaxy s2 is beyond problematic. Every time I send it in for a repair a few new glitches pop up. Ive sent my phone away for 5 repairs and they telling me that all they can do is book it in for another. Ive called Samsung directly and the women there told me what the problem was but when ...
This is my second complaint. Yesterday we tried to submit a claim for my lost cell phone, unfortunately the call got cut off half way through the process but the consultant did not even bother to call back. after the painfull experience of waiting for min 45 mins for someone to eventually answer ...
I can't describe how consistently appalling MTN's service is, and I feel deep regret at renewing my contract with them. Even banks don't waste this much of my time. I upgraded my phone through MTN Direct. All the while I thought I was dealing with MTN Direct, it was actually an MTN branch in ...
My mobile data line has been disconnected since Friday (18/10/2013) with no apparent reason. The account is up to date in payments. I called Saturday and was told the person responsible is not in, and there's not much they (call center) can do. After my insistence, I was promised that the line will ...