AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN IS RIPPING ME OFF WITHOUT ASSISTANCE | #244880

Mtn
MTN IS RIPPING ME OFF WITHOUT ASSISTANCE

Hi,

I upgraded my MTN contract on the 9th August and got a new phone (Samsumg Galaxy S4) on the MTN 750 package, which entitled me to 750MB of Data, R750 of airtime and so...

This is 3 months after and:

1. I am still paying for Blackberry Subscription which I had before my upgrade.
2. I do not get my 750 MB of data, instead I get billed for out of bundle rate.

I have tried all possible means to get MTN to rectify this without success.

What I want is:

1. My bill to rectified to August 2013
2. Unnecessary charges to stop
3. My package entitlement to be given to me.

The problem is no one cares to respond!

Augustine

Date:

Company: Mtn

Country: South Africa   City: MTN

Category: Telecommunications

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