I use my Samsung Galaxy S3 on a daily basis. I use WhatsApp and my email constantly, but lately there is a delay in receiving my messages. I had this problem a few weeks ago and I had to phone the call centre 5 times to resolve the matter. Each consultant had a different setting for my APN. My ...
I was robed at gun point on 25.08.2013 and struggled to get through to MTN for two because I was using cell c phone, I eventually found a person using MTN and got through to MTN, two hours later my phone was blocked and the thugs used my phone to call a 0735655744 number after 10 minutes of ...
I called a MTN customer care line 0831239622 and got a very bad service from a lady named Esther. I received my phone yesterday and they said my sim swap will be active between 2 and 24 hours. i called this morning spoke to Victor (very nice guy) who told me to wait another 2 hours and phone back ...
Mtn i refer to req 257745 and 2632326. Your response is not a solution to my complaint. I signed a contract and it was sold to me that the 60 min is mtn to mtn min anytime. It was been like that from the day i upgraded till end of june. Suddenly from July the rules changed without prior notice from ...
I activated BIS yesterday, My airtime and the 20MB, has somehow dissappeared, How is this possible? I phone the call centre and I was told that the airtime I bought at 9:24 am is not showing because the system has not updated. How long does it take for the system to update that I bought airtime, it ...
We received a huge account from MTN stating that my husband who never downloads, downloaded R2000 worth of data. I contacted them requesting a print out of the site and content which he downloaded and i am still waiting. I have contacted Client Services (which i am happy with) and have received Ref ...