Good day I cant not express my disappointment in MTN as a valued customer. 1. Part of my contract is to receive 200MB of data montly. For the month of October my account was not credit with this 2. I've requested that my account migrate to a top up 350 # 2889952. After the migration when I cheched ...
Logged a query at the call centre on the 30th of October and still waiting for a response! Today is the 11th of November! This is not the first time that I have to complain about bad service. Does MTN want to help me or not? It does not look like it! ...
My mobile phone was out of my car on 13 Oct 13 with some other goods. When I relapsed what had happened I called MTN call centre to block the SIM card and the blackberry handset. I was advised to call back with the serial number and that the sim was blocked. I got home and called to advise the ...
Why does MTN not allow prepaid customers to MTN LTE? The coverage is pretty good and being extended at a impressive rate. I mean I have full LTE coverage in Richards Bay on my Top Up contract but when I put a prepaid sim in there is no LTE... I called customer care and they were not sure if its ...
I phoned MTN on the 30th September to give them notice that I intended cancelling my contract when it completed. I was told I could not do it up front but had to do it on the day it expired (2nd November). I then phoned on the 1 November as the 2nd was a Saturday and was stonewalled by the call ...