I turned on my phone yesterday morning and found out that was no signal. I restarted my phone and there was still no signal. Moments later I received an sms from mtn saying I've reached my credit limit of R450.00. Taking into account, a debit order goes off every month and I never reach my credit ...
MTN please explain to me... I have my MTN number for about 15 years now, and last Sunday I suddenly realized that my phone is not working. Got an error "unable to register sim card", I phone MTN immediately and the operator told me that the sim card is faulty and I must do a sim swap the ...
I have a contract S4 on number 0832652022 was billed last month however my service was suspended, all month I did not use the service as i thought i had blocked my service via a setting on my Phone but this was not the case, next thing i am getting billed the same amount I paid last month of R1000, ...
Good day. I've requested that my contract been changed to a TOP up 350 due to problems I've expierence with the previous contract. When I checked my balance due there was a additional amount of R150 loaded that I need to pay every month. When I enquire about this, this was for a promo fee. I've ...
The complaint is in relation to cell number 071 8798776. This number was upgraded in August 2013, to a R299, (MTN 200 contract), with a Samsung S3 handset. Ever since the upgrade I have witnessed huge discrepencies in the way I have been billed. I have on numberous occasions called the MTN call ...
After many complaints and conversations with call centre agents, Supervisors, Technicians and general MTN staff, I found that MTN does not deliver fully on what was promised, whether it is action, improved service or feedback. Have had the worst experience with MTN as an internet provider as they ...