I had a balance of R78 prior loading a 10MB data bundle a few minutes ago. After loading the data bundle, I received the confirmation text from MTN stating that I have been issued with 20MB data bundle. I continued to surf for a while and upon rechecking my balances, I see that I now have R43 ...
When I decided to port to mtn, I did not realise it would be such a rough journey. It was not was I expected or what mtn customer service told me it would be like. I called first and asked how is the process and how long it takes, I send an sms and I will receive confirmation. Last night I sent ...
I have been trying for days to contact MTN on 808, and cannot get through... their service really ...
I was very sad to hear that MTN had discontinued the Unlimited Internet package which I signed up for last year. This month my contract expires, and I've now settled for the supposed "Heavy User" package of 5Gig 4gig "Free" (yes I know fellow readers, that is a joke!) I was just ...
I was on MTN Top-Up contract and MTN deducted promo-fee beyond the agreed 24 moths period. I Contacted MTN and they accepted their mistake and promised to rectify the error and refund me the excess fees. At the next billing no refund was made an the promo fee was invoiced again. I have now changed ...
Three weeks have elapsed and I have not received my phone. I made a call to MTN service provider on 09/10/2013 and I was told that they are not able to locate my phone. They advised me to go to a store where I took my phone. I went to MTN in Polokwane and they said they have not received it. I made ...