AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Line disconnected, account up to date in payments | #237755

Mtn
Line disconnected, account up to date in payments

My mobile data line has been disconnected since Friday (18/10/2013) with no apparent reason. The account is up to date in payments. I called Saturday and was told the person responsible is not in, and there's not much they (call center) can do. After my insistence, I was promised that the line will be reconnected with 2-24 (call ref no.105274981). Yesterday afternoon (20/10/2013), Tab could pick signal but still no data connection. I called again this morning and was told that no re-connection was done on Saturday as advised by call center. I am still with no data connection... FRUSTRATED and ANNOYED!

Date:

Company: Mtn

Country: South Africa   City: MTN

Category: Telecommunications

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