I've been paying more than I should for the past three months. On the 01 December I phoned MTN customer service to query my account and I spoke to the agent by the name of Thobeka Khuzwayo and she gave me the ref: 106685395. However, I asked her to check why i'm paid more than i should and she told ...
In June this year I took out an Internet contract with MTN for 2GB of data per month - which was never used completely. Everytime I connected to the internet, I would receive up to 30 sms regarding the loading of trucks - when I queried this MTN told me to pay R250 for a number swop. On the 27th ...
On 19 July 2013 I gave MTN notice to cancel my contract when it expired on 25 August. I received an e-mail that made me a better offer, which I declined. I then requested confirmation that my contract will be cancelled & my number transferred to prepaid on the 26th August, the day after the ...
On the 21st of November which is exactly a week ago I went to a mtn store in Durban west street and applied for an Mtn contract Samsung s4 mini on the anytime 200, I was advised that it took 24hours to be approved. I had then received a call on the 26th of November advising me that my contract was ...
My airtime disappears into thin air. MTN is ripping me off. Its costing me hundreds of Rand. ...
I found out a bout 3 months ago that there is a MTN account opened in my name and not paid. I am still waiting for MTN to sort it out and remove it from my name on all the Major Credit Bureau's in South Africa. I would like to get is sorted out this Year. as I would like to get on with my life. ...