I submitted an email via Vodacom's website with an account enquiry. I received a response less than 10min later and a phone call from Faiza to explain the billing anomaly. She was very helpful and professional which is a rare thing nowadays in South African companies. I appreciate this kind of service and it's affirms my move from MTN to Vodacom was a good decision. Thanks Faiza and Vodacom.
0 comments