AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - I hate Altech Autopage | #240992

Autopage
I hate Altech Autopage

I have been having a problem with Altech Autopage since I took out my contract at the end of May 2013, it was supposed to have 325 Mega bites of data, and I never received the correct amount. Everytime I went into the Gateway store they would give me a different story and I would get screamed at. I eventually decided that I wanted to cancel my contract because they have breached it, not me. I have been paying for something that I am not receiving. In August i was billed R200 extra for data, because I went over my bundle. Since the shop wouldn't help me, I posted on Altech Autopages facebook page. Then I received a call from a very nice guy saying that they were going to cancel my contract because I was right. Then the next phonecall I got from Altech was them saying that they weren't going to cancel it because the it had been more than 3 months since I took out my contract, but when I pointed out that when I asked to cancel the contract it was less than 3 months, then the story changed to 7 days.
I am still having a problem, I was charged R111 last month for data.

I WANT MY CONTRACT CANCELLED NOW!!! I will give you the phone back and I will not pay cancellation fees!

Date:

Company: Autopage

Country: South Africa   City: Gateway

Category: Telecommunications

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