AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - This is absolutely daylight | #198952

Vodacom
This is absolutely daylight

On Sunday 25th August 2013 I purchased a Promo data bundle of 20Gig for R499 on 'My Account' on the Vodacom Website I noticed the data bundle was not allocated to my available cap and I phoned the Altech Autopage help desk. I was informed that it will take 1 to 24 hours to be allocated. What a ridiculous time period. After several calls between Vodacom and Altech Autopage I was informed that I can't purchase data bundles from Vodacom and load it onto my 10Gig Top Up Contract that I have with Altech Autopage. Vodacom didn't give a when I bought the Data Bundle and where my contract was, Altech Autopage Sorry we can't help you!! How do I get my money back!!! This is absolutely daylight.

Date:

Company: Vodacom

Country: South Africa

Category: Telecommunications

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