AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - ANGRY & FRUSTRATED AT CELL C S LACK OF SERVICE | #226041

Cell C
ANGRY & FRUSTRATED AT CELL C'S LACK OF SERVICE

Billing dispute dating back over 3 weeks, still not dealt with - numerous calls to Customer Service Centre and visits to the staff at Cresta Cell C Shop, numerous reference numbers obtained, promises and undertakings made by Cell C staff which amount to absolute nothing!! Overcharged by R500 for Aug/ Sept account. Dodgy reception in most areas in Johannesburg... will the network ever be upgraded??? Been a loyal customer of Cell C for 8 years and extremely frustrated with the increasing lack of service. They call you back on your cell number and if you can't reply they close the case arbitrarily - how absurd. There is no other way to contact Cell C except for the incompetent Customer Service Centre - big on promises... zero on delivery.

Date:

Company: Cell C

Country: South Africa   City: Customer Service Centre

Category: Telecommunications

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