AfricaComplaints.com » Telecommunications » Complaint / review: Vodashop Tygervalley Group - Q 5 - two months old - rejecting memory card | #207983

Vodashop Tygervalley Group
Q 5 - two months old - rejecting memory card

I have a two month old Q5 - been sent to the repair centre in the Cape - due to rejecting my Memory card. The phone was then REPLACED - (and sitting with the Vodashop in Mosselbay for HOW LONG - without me being notified that the phone is ready for collection) The replacement phone - turned out to be ANOTHER REPAIRED unit - which turned out to have battery problems - within 24hours after receipt. I then called the C.R.M department - just to be notified - that the phone ONCE AGAIN need to be sent to the repair centre in the CAPE - for another 2 weeks! I'm on my way to Namibia, and cannot travel with a faulty phone, also cannot go on the road with a loan phone without access to email and all the stuff on my bb! I requested the phone (almost new) - to be replaced, but the consultants keep on telling me that the phone need to be examined, to see if it cannot be repaired! EXTREMELY unhappy client, and totally unacceptable response from company

Date:

Company: Vodashop Tygervalley Group

Country: South Africa   City: Mosselbay

Category: Telecommunications

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