My mother has an account with you: 158693180001 she has been paying this account for over 7 years now. She has never received an account statement to show where she is sitting with the account. I find this very odd especially at this time where customers should be treated with respect.
Please provide her with a detailed statement as well as balance so that she will know when she is due to finish this account.
You can also contact her on 0344134025 or on her mobile provided here.
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