We received a letter from the insurance written thus " We are pleased to inform you that your Policy Cash-Back to the value of R782.5, which is 5% of your annual premiums, will be paid to you before the 01 December 2013". Did we receive the money? No! It is very disappointing for such a big company to make promises that they cannot keep. Can We please get feedback on this matter.
Thank you
Mr MM & Mrs PHA Shamase
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