AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Exasperated | #20239

First National Bank
Exasperated

Received an email from my son, employed in the USA, to obtain a branch code for his cheque account as he is in the process of setting up wire transfers to SA from his new bank account in the USA.
What I thought was an easy process has turned into a living nightmare! I am not privy to his overdraft facilities, his earnings, what they are, how frequent they are, how many times a day he showers, who he befriends etc etc. All I have is a bank account number needing a branch code!
With the time zones against him, he can't make the calls to SA as SA closes shop at 4 - and of course, he will probably spend his entire salary paying for a telephone call to an electronic exchange that is SO USER UNFRIENDLY!!!
Don't even know why he bothers sending anything back to this fifth world country!

Date:

Company: First National Bank

Country: South Africa   City: Call Centre

Category: Business & Finance

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