I had upgraded my cell phone contract on 20 December 2011 and is told now that I cannot upgrade now, but only by the end of 2014. This is after 3 years! After many calls to call-centres with many different 'explanations' and stories, nobody is willing to take a step further to address our problem. ...
I strongly believe i have been overbilled. I have complained several times about this and i still feel this matter remains unresolved, even after my great efforts to get Vodacom to correct their error. They just do not get back to me. I have spent hours on the phone. ...
I recently bought a Nokia Lumia a couple of months back, after just a few weeks the lock/switch off/switch on button was no longer working. I took it back for repairs because it is under warranty and it stayed there for two weeks, they never gave me a courtesy phone and they never called me to ...
I called the Vodacom upgrade number 0821959. it has so many options and useless information you need to listen to, that it takes ages to get to your selection. In-between it cut me off 5 times! I had to call back every time, hanging on for ages because it has high call volumes! Employ more ...
2013/10/22. I called the store to enquire about a claim and aske Attie to take my reference number from the insurance and look into it in the meantime. as I wanted to know what phone I could get from my claim also the availability of a phone as I am stuck with out one. He insisted that he couldn't ...
Over 12 months ago I noticed my data contract had expired and vodacom was simply deducting an unspecified large amount- from my account every month. When I realised this I phoned them to begin a new data contract - 1gig a month for about R90. They said all is sorted they will send the new modem. No ...