I have 4 contracts with Vodacom and spend close to 1500 every month with them. My phone screen cracked and still works however I would like a quote tofix the screen yet they insist I pay a fee for rejecting the quote. You guys quote Me some ridiculous 2000 fee and the want me to pay you for saying ...
My wife received an SMS today telling her she was due for an upgrade on her phone and that she must go to her nearest branch. FANTASTIC because her current phone is giving her hassles and she is desperate for her upgrade. Now you need to understand my wife is 8 months pregnant so wasting time and ...
I visited Vodacom clearwater today with my grandmother to get her contract updated. We were advised to have a seat while we wait for someone to assist us. An employee named Hein asked us if we have been helped to which I replied "No". After that two people that came in behind us were ...
I still haven't had any constructive feedback from you regarding my query. I have read through the disclaimer and realised that no sms's were ever sent to me regarding the amount of data remaining as stipulated. I am not satisfied with the way in which my query was resolved. I received 3 missed ...
I had upgraded my cell phone contract on 20 December 2011 and is told now that I cannot upgrade now, but only by the end of 2014. This is after 3 years! After many calls to call-centres with many different 'explanations' and stories, nobody is willing to take a step further to address our problem. ...
I strongly believe i have been overbilled. I have complained several times about this and i still feel this matter remains unresolved, even after my great efforts to get Vodacom to correct their error. They just do not get back to me. I have spent hours on the phone. ...