I have been battling with Vodacom with this issue for ages... Vodacom advertised that they have the BIGGEST and MEANEST network.. But let me tell you what they do not tell you... Those already on the Vodacom network, with be able to confess. The Vodacom network is TOO congested, they CAN NOT ...
I got a bill for my contract phone that is normally R500 is now R1500.i contacted vodacom to activate a my gig on my number but failed to do so.instead i got a ridiculously high bill which i cant afford.if they did activate it like they suppose to my bill will stay R650 as arranged with ...
It has taken me almost 3hrs to log this complaint > the reason for that is that my Cellular network coverage does not exist in my area. I stay at 141 A Sandowne Road Rondebosch east and have communicated many a times the lack of coverage in my area. No Vodacom it is not my phone: I have 2 X 3g ...
I'm really frustrated as my account have been overcharged. I went to the Canal Walk store to enquire on two occasions. The first time the rep said he'll logg it and someone will contact me within 48 - 72 hours. Behold no one contacted me. A week passed and i went back there only to find out that ...
[URL Removed] Well been 7 days already since my last complaint. To date I was assisted by the VodaShop Gateway (Shop G278), at least I found one person @ Vodacom with great people skills and customer service skills, Thank you Neeraj. But alas, Neeraj could not resolve my Vodacom woes, though he ...
Could someone explain the meaning of "my query being escalated? " What's is being escalated, why haven't you taken your phone back? When will someone competent actually handle my query? My word ...