I was notified via sms of an upgrade on one of my cell contracts which I had not authorised. I called the call centre and informed them of the problem. I was told that someone had telephonically upgraded my account and that they would log my report (later I was told it was an on-line upgrade. ...
I UPGRADED TO AN IPHONE ON THE 22 JULY 2013, I NOW NEED ASSISTANCE WITH A CLAIM AS MY SCREEN HAS BEEN SHATTERED ONLY TO BE TOLD BY VODACOM THAT THE UPGRADE CONSULTANT SHOULD HAVE ADVISED YOU THAT YOUR INSURANCE COVER SHOULD INCREASE AS YOUR CELL IS WORTH MORE.THIS DID NOT HAPPEN!!! I HAVE BEEN ...
Please refer to the last complaint for a more detailed story. Shortly, I upgraded with Vodacom on the 25/09/2013, the phone was faulty, took it back the next day, they then had to reverse the upgrade in order for me to take another phone... for some reason it took Vodacom 9 days to finally get it ...
Please refer to the last complaint for a more detailed story. Shortly, I upgraded with Vodacom on the 25/09/2013, the phone was faulty, took it back the next day, they then had to reverse the upgrade in order for me to take another phone... for some reason it took Vodacom 9 days to finally get it ...
Once you have signed the contract they don't care about you BUT they will make sure YOU will pay for repairs. This was not damages caused by me. I've got a Nokia 820 on contract, the software crashed and they fixed it, MOOI.Then the screen went blank again and we sent it in again.there was a proper ...
I can't use my phone as Vodacom locked my phone. I can receive SMS's and phone calls but blackberry function was blocked and I can't phone. The contact centre consultant explained my account is locked as I've reached my credit limit & I must pay R1200.00. Explanation was very unclear, I do not ...