I am giving up. I don't know what else to do. I've written a complain before, think a month ago, Vodacom called me and still nothing happened. I call the call centre ever two days still nothing. All I asked for was a settlement letter but clearly it needs to be escalated to some other level. In ...
I've just upgraded and did a sim swap. I'm on the top up 400s contract. I had just over R380 on my phone. I tried loading R100 data on my phone but instead of getting data i only got R100 subtracted from the available R380. Now i sit with R283 and no data. Please can you assist on this error. ...
On 22 October we ordered a phone & changes on a business contract. The person dealt with Lester.also someone by the surname Klaas who confirmed the correct phone. Then 28 Oct. the phone delivered was not what we ordered (S3 mini not an S4) i queried it but after many calls to the department and ...
I bought data bundle on Monday which brought my total data to 670KB and didn't use any of it cause I've been using WiFi but suddenly on the 31/10 I have 0 balance and when I called the call center twice they said they don't know how to check what happened to it. Second complaint is after my last ...
Upgraded to iphone 5 and phone were in a non responsive state within 24 hours, Vodacom did replace it but within a week I had new issues. No internet services and soon after no service at all, after several calls to call centre they recommended that I do a sim swop which also did not resolve my ...
I just tried to buy a 250meg data bundle (R99). The airtime was debited from my account, but I didn't receive the data bundle. I received an error message and was asked to try again later. Response required ...