Good Day, I have completed a cellphone upgrade in store and at the same time changing my package to a top up500. On the 27th October i went in store to complete this and was advised that from the 1st of November that the new package will be effective. This has not happened, on the 1st of Nov i did ...
On the 1st of November I called the Vodacom call centre to complain about the fact that they had acquired a new call centre limit. My phone number was denied access to their call centres in the month of October which was why I was calling. The consultant was very rude and advised me to call later ...
I upgraded two weeks at the vodashop in greenstone. Three days ago I got an sms saying airtime had been transferred to my account. I did not transfer this airtime. I then tried to log onto the online portal but my password had been changed and every time I tried to change it back the sms ...
August 2013. I did an upgrade on my contract as it was due. I used your ONLINE facility & upgraded from BB to I-Phone, keeping my same no. I have had this no. for over 15 years. When Vodacom introduced their website where customers would be able to access their accounts. I registered. Never had ...
On Monday I got message that my contract has been extended without my consent, then I called Vodacom customer care centre of which I was advised that the matter will be investigated and I will get feedback within 24hrs and its been 5 days and I haven't received any feedback, then on Tuesday I got a ...
I have been to the Vodashop at Mall at Carnival, Brakpan 4 times regarding the upgrade of my 3G data to the promoted package of R299 with a Samsung Tab. Every time I am told they do not have stock of the tab, that they will "write my name in the book and call me when stock comes in"!!! 2 ...