I have upgrade my account on the 30th October 2013. The sales person did a sim swap and he told me that about 3 hours then the simcard will activated. After 3 hours I have switched on the phoned and I didn't get any network. I have phoned the call centre 7 times and every time they tell they have ...
Thanx once again for getting it right, thank you for the friendly approach towards your customers... but please unsuspend the line or if its unspended, kindly check if my GPRS and Iphone APN services are active I tried calling the call centre but call holding time was to long. ...
Late September I attempted to download my statement from the Vodacom website and was surprised to not be able to log on. When I was unable to log on, I attempted to re-send my password and was instead informed that my details were sent - to a number I did not recognise. I contacted Vodacom who ...
For some reason my wifi button on my iphone stopped working, and even after following all the steps that Vodacom have recommended to try and solve the problem like updating, resetting, backing up ect... due to the fact that alot of other customers have complained about the same problem of their ...
I've complained a week ago and got the message a representative of Vodacom will call me to help resolve the issue of signal strength, but I've heard nothing and the signal is even worse. This affect my ability to do some urgent work at home during the evenings and on weekends. I cannot wait for my ...
My wife took out a new Vodacom contract and chose a SAMSUNG Galaxy Chat phone. I swapped phones with my wife. Used the phone for month and started giving problems. I cannot make or receive any calls. Took the phone to Groblersdal branch and it was sent off for repairs. 2 week later received the ...