To whom it may concerned. I Jacques Sydow arrived in South Africa on Sunday the 20th of October from London on holiday. I am originally from South Africa but have moved to London and I am visiting my family and friends for the first time in 6 years. On my arrival my cellphone card was not working, ...
I am a loyal Vodacom customer and have never had a complaint up until this point. My complaint is as follows: I own a Blackberry that always has FULL 3G signal and according to Vodacom they claim to be quote 'The best network for smatphones' however, even with full 3G signal my downloads are ...
My sons phone was sent in for repairs on 20/04/2013 and received back on the 09/05/2013 .When I received my bill on the 30/06/2013 I was shocked to see that they had charged me R2429.96 for data usage. I called the Vodacom help line received reference number xant955m with my first call was send a ...
I have beeen trying for the last 2 hours to dail the vodacom customer service numbers. i have tried 111, 114, 5151, 100 and none works. i need to retrieve my puk number. a friend just told me that they are busy with month end billing. but is that and excuse to lack in customer services, i mean it ...
Where is all the 3G that your coverage map shows in Umdloti? My Vodacom connection is shocking compared to MTN's. Connection shows HSUPA but throughput speed is around 4kB/s and keeps cutting off all the time. If you don't have adequate coverage in an area then you shouldn't advertise as such on ...
I have now called Vodacom 3 times and still no call back! I called for a simple problem but I was unlucky enough to get Manyeka to answer my call. She gave me complete incorrect information and when I asked for a copy of the recorded conversation she dropped the phone in my ear!!! I called back and ...