The debit order on my cellphone contract was debited last month on the 14th of October 2013, instead of the first because my debit order bounced at the beginning of October. Today, 02 November 2013, it was debited twice, so according to my knowledge my account was up to date last month on the 14th, ...
I RECEIVED AN SMS FROM VODACOM ON THE 01 NOVEMEBR 2013 TELLING ME THAT VODACOM GIFTED ME 500 SMS AND THAT I MUST SMS 2 TO 1234 SO THAT I RECEVE THEM AND I DID AS THEY TOLD ME AND THAT THEN SMS, S WAS GOING TO USED FROM 18:00 TO 23:59, TO MY SUPRISE AFTER SMSING PEOPLE AROUND 20:40 I GOT THAT MY ...
I phoned the Vodacom Cancellation department in July this year, they said that my contract expires on the 1st of October 2013 and that I need to phone and give 30 days notice in order to terminate the contract. I subsequently phoned on the last day of August 2013 to officially cancel my contract. I ...
I chose my mag 500 not knowing that It would increase my monthly payments so I called vodacom on 14th of September to cancel it and I was given a ref number 314729900. I'm surprised this morning that my request is not cancelled. I refuse to pay for this because I asked for my original agreement of ...
This is the second time I received horrifying service. They are never able to assist properly and ask ridiculous security questions as to when last you used your talking points, what your current balance is on the phone. All the while my phone cant go on to check anything. They could verify any ...
How many dropped calls and no service errors is enough? I have had my IPhone 5 since February 2013 after waiting for it for 6 months. The reason for waiting was two fold, firstly I like the apple product for connivance and secondly it was LTE enabled. So now 9 months down the line I can't ...