I am a loyal Vodacom user, that has a high montly bill every month. I have never paid late or missed a payment. Yet, in the last month my roaming was cancelled with no notice from Vodacom. I called Vodacom early October to confirm my roaming was on, which they did - only to get to Angola and not ...
I handed in my Nokia Lumia cellphone (just over month old) for repairs on 21 Oct 2013 with the undertaking that it will be fixed within 10-14 days. I received NO communication during or after that time about the progress. When I phoned to request an update (about 5 times) the only response I ...
Data gets carried over for one month only. When a new month starts, usage gets deducted from the new month's data.By the end of the month I still have data left for the latest month plus the data of the previous month which got carried over. So that means you actually lose the data which was ...
I received an email notifying me I am eligible for an upgrade upon which I opted for the Samsung S4 mini. Deliverred to my door a couple of days later. Subscribed on the package of R389 for 75 anytime minutes, 200 texts, 200MB data inluded and 1G additional data per month for the first 6 month. No ...
I am formally lodging this complaint as i recently upgraded my cellphone contract. I have never had any problems in the past with Vodacom and always make my payments on time. However, i received my new bill and it was R1900 which is IMPOSSIBLE. My previous contract was a Blackberry but never ...
I bought a rather expensive Nokia for my wife in August. Two weeks later one of the buttons fell out. Not being able to drive to George everyday we had to wait a couple of weeks before we had the chance to go back to the shop. they told us they will send it for repairs. got and sms saying we had to ...