I phoned VC this morning (held the line for more than 20min) for an upgrade to the 5s, but was told the 5s is ONLY available on Open Line contracts! VC, please give me a reasonable explanation why I can not have this phone on a Top Up contract? Your agent's explanation that the phone uses a lot of ...
In down graded in July from a Talk 130 package to a R89 pm all in cheapie contract. You continued deducting a talk 130 fee. After logging a complaint, you finally credited my account last month. Except, this month's invoice is showing a R225 deduction for Talk 130 subscriptions. I have spoken to 3 ...
We have an internet contract and cellphone contract. In july 2013 we paid a lump sum into the internet contract to settle the account until completion end Dec 2013. In Sept 2013 the R3795 lump sum was transferred from the internet account to a cellphone account causing the internet account to go ...
I reported my ordeal with vodacom on the 31st off october. After 2 promises from Rashieta that the problem will be sorted, just like all the consultants promised me feedback, I still have had to satisfaction of getting a response. Dear T Kola The Retentions Team is attending to this matter and ...
My pre-order reference number is N1GADF. I pre-ordered the iPhone 5s 32GB on 8 Nov. I was told I would be called in 24 hrs time but no one called. I tried calling the call centre and kept holding for available operator for more than 30 minutes each time I called and still I din't get through to ...
I have been a V/Com customer for years, since upgrading a contract in JULY 2013 for BB Q5 i am having endless problems since september. I signed up for BBM Unlimited texting but since September it stopped working and only works when i put airtime. and when i do put in a/time, my airtime gets ...