I applied for an upgrade, and received an e-mail on 8 Nov, stating that I would be contacted within 24 hours. Needless to say, I was not contacted. I have tried calling the number provided, more than once, but gave up after 10 minutes of holding. ...
We've added another contract to our existing contracts on Monday 11/11/2013 (smart m) for a galaxy S4 . Its Friday today and I still haven't received my goods, Every day when I enquire I'm told the phone will be delivered the next day, but to no avail. This is very poor service from vodacom, so I'm ...
Ever since my upgrades on 23 October i have had issues with vodacom. First it was upgrade and delivery and now it is billing. I am now being billed for the upgrade that was never meant to be. I was assured by vodacom that i would not be billed for it and that it had been cancelled and now they just ...
On the 14th October I bought a cellphone on contact at Wonderpark, when I received the package the seal was broken, box not covered with a plastic and it was a bit squashed, the face of the phone had no plastic also, I questioned the lady and she said it was squashed in a box and she apologised, in ...
I emailed Vodacom this week on the customer care email. Received an auto reply saying please state the cell number. What nonsense. My email wasn't about a specific number, I actually wanted to look at getting a new sim card, I emailed about my 10yr old daughters number. Ref:003K~KRAL. I eventually ...
I purchased a blackberry Z10 STL 100 - 2LTE 4G i am good with gadgets and i knew the model i wanted when i took out my contract. It happen that my phone was snatched out of my car window since i had insurance i claimed for the specific model i was using i drove to rosebank after my claim was ...