Good day, I was informed on the 5th of November by a Vodacom call centre agent that someone would assist me with my Insurance claim and STILL NO FEEDBACK. Please can someone help me, I am soooooo tired of waiting and this terrible service ...
I recently upgraded my existing contract with Vodacom and got a Samsung S4 handset. After 3 days, the phone was clearly faulty - it took ages to charge, went flat in an hour and got so hot that you could get 2nd degree burn from it. It took it back to the store on Sunday 10 November where I was ...
I have a 2 year contract with Vodacom. I have in place what they call a voluntary call limit of R50 so normally I pay 149 and if it reaches 200 they must soft lock me. Now my line is soft locked but my bill is 1400 and they keep on telling me that they don't cut sessions its a single connection ...
Upgraded in Jan 2012, 3 months later phone gave problems - got a refurbished phone - was not infromed that it would void the 2 year warranty on the phone. Since then we have been back to Vodaworld in Midrand 4 times with the same problems with the phone - evertime we are just given a refurbished ...
On Tuesday morning, 12th November, I realised around 8:30 that my BIS wasn't active though I activated it the previous week. So I decided to restart my blackberry and as soon as it was on I got the following sms: "Your conversion from prepaid to Top Up R49 contract is now active". I was ...
Call Me because i am furious with this issues that is recurring, i want someone to contact me before 12, today 15.11.13. I logged numerous calls, one issue that i logged was closed without notification and not ressolved, when i did a follow up call i heard the request was closed, so i wouldve been ...