AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Data which I pay fo | #259745

Vodacom
Data which I pay fo

Data gets carried over for one month only. When a new month starts, usage gets deducted from the new month's data.By the end of the month I still have data left for the latest month plus the data of the previous month which got carried over. So that means you actually lose the data which was carried over from the previous month if you don't use more than 2 gig. I feel data which gets carried over should be used first, not the data of the new month. Why start deducting from the new months data and not the data which was carried over in the first placce? So if I don't use my 2 gigs, I actually never get to use the data which was carried over. Every month only the data which is left of the current month, gets carried over and you lose the data which was carried over the previous month. Say I had 1 gig left at the end of August, then on the 1st of Sept I have 2 1 : 2 for the new month and 1 carried over from Aug. Sept they start deducting from the 2 gigs allocated for Sept. End of Sept I have .5 gigs left, and this gets carried over to Oct, which means I never got to use the 1 gig carried over from Aug to Sept. NOT HAPPY GETTING RIPPED OFF LIKE THIS!!!

Date:

Company: Vodacom

Country: South Africa   City: South Africa

Category: Telecommunications

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