I upgraded my Vodacom acc in May at Makro. I pd various amounts in store for the upgrade and to my knowledge, the deal was complete. I have had an existing acc with Vodacom for many years and never defaulted in paying my acc. Vodacom then issued an adhoc debit order to my acc, an amount that I was ...
I tried to do a sim swap over the phone, spoke to an agent called Innocent Phephi, who was rude and not willing to help. i explained to him that my phone had been a couple of months ago which is why i couldnt give an answer to his question of how much airtime i had left on that sim card. he ...
My line has been soft-locked! I have sent various e-mails to Vodacom's customer care Dept but my problem has not been resolved! I have just called Customer Services and have been told that I have data and minutes available so what is the reason for my line being soft locked? The agent who took my ...
I entered my details on the Vodacom website to be contacted when the iPhone 5s would be available. I received this call on Wednesday evening (13/11) (from number: 082 178 4400). The woman on the phone made it clear that I would receive my phone today - 15 November (she did also mention that there ...
THIS IS A 2ND IPAD MINI FROM THIS SUPPLIER THAT HAS FROZEN WITHIN A MONTH OF GETTING IT, INTERRUPTING MY USAGE FOR OVER A WEEK TODAY THAT I CONTINUE TO PAY FOR AND THE FACT THAT I NEED TO ENDURE THIS AND GO ALL THE WAY BACK TO BOULDERS EACH TIME IS UNACCEPTABLE.ALL WITHOUT APOLOGY! AGAIN, There ...
I took a Vodacom contract at incredible connection in 2010/10, the contract ran until the 2012/10 and was never informed that I have to call Vodacom to get the contract cancelled. Vodacom stopped putting money on to the sim card but continued debiting my account. I took the matter with Vodacom and ...