I started a new contract with Vodacom - Samsung Galaxy S4 advertised at R389.00 p month for Smart M contract. Got my first invoice for R395.22 - okay fine. But out of blue got a second R90 Bill for a Handset Installment!! I have not signed for this! I signed for 389/month not 479/month!! Nowhere is ...
My Laptop ceased to work, hence I took it in to Vodacom (Where the original contract was taken out) When taking out the contract Vodacom sold me Quicksure and assured me that should anything go wrong with the laptop quicksure is the answer. A Quotation was obtained from Quicksure amounting to ...
1. contract renewed in May 13. R650 of airtime from old contract was never transferred onto new phone. 2. contract renewed but it went onto per minute (previously per second billing) --- cost consequences of per minute billing not explained ...
I went onto the Vodacom website to see if I could pre-register for the new iPhone 5S as I am due for an upgrade but wanted the new device. I easily found where I could do this and filled my details in. Within half an hour, I had a call from a Vodacom call centre agent, to double check all the ...
I would like to report that Vodacom sim swap service has disappointed and frustrated me to say the very least. My phone was 2 days ago, which was a traumatic experience and inconvenience in itself. I went to Vodacom with the account holder's ID and signed letter of consent, yesterday morning, and ...
I ordered a cellphone online from Vodacom. I was promised delivery in 24-48 hours. Still waiting. Vodacom you should not make promises you can't keep or get another courier company. ...