Good morning, My wife has been a client with Vodacom for the past 9 years, yesterday when we tried to upgrade her contract to the Smart M, we were informed of the following two things. Due to her profile being affected by the fact that her debit orders bounced several times, she cannot upgrade. I ...
I recently changed my personal banking details on "My Vodacom" profile on Vodacoms's website, this month my account payment went of my old bank account as I was invoiced for, which is totally correct. But there also went a Vodacom payment of my new bank account for a different Vodacom ...
Firstly I would like to mention that I really am for the idea that Vodacom is the best network here is SA, but lately I am really reconsidering changing. I really feel like we are being taken for a ride here. First they sell these LTE/4G enabled devices and the cost a big chuck amount of money. The ...
Killarney - Jennifer I was told George is not in today so they cant help me, then I was told that they don't know where George has places my document? HOW IS THIS NOW MY PROBLEM? THAT YOUR STAFF DONT KNOW HOW TO 1.DO HANDOVER [URL Removed] THE SERVICE RECEIVED HAS BEEN SHOCKING, YOU SHOULD SEE HOW ...
2 weeks ago a upgrade was done on my vodacom account. I had not authorised this. Some how an individual had information that my account was due for an upgrade, walked into Jakes vodacom shop in Polokwane with a fake ID and upgraded my contract to the smart S (new iphone 5s) and walked out the shop ...
It has been more than a month now that Jason Welff and his team keeps on apologising that they have made a mistake with my upgrading of numbers (Wrong number upgraded) Due to such incompetence, I would like to cancel my 4 contracts with Vodacom and go to MTN. I find this un- trustworthy promises ...