To whom it may concern i bought 500 megabites on friday the 29/11/2013 and which was depleted on Monday the 02/12/2013. I called vodacom and spoke to three call agents which could not help me find out what happend to my airtime, the firt two said that they activated the airtime and the airtime was ...
I placed my online order for my upgrade cell phone over a month ago. After that, I received an SMS from Vodacom to say my phone is in dispatch at the courier company. I had not received delivery. After phoning many times, no one knew what was happening with my phone. Yesterday I got an SMS from ...
Every month my call limit gets renewed. I have apparently reached that limit without actually using it. My bill appears to apparently have R24 charge on it inspite of my call limit being reached. After calling the call center several times not knowing different reasons as to why there is a problem ...
My phone was on the 14 Nov 2013. Vodacom was notified to block my sim and my handset. Arriving back at home I placed my new sim card in my wife's phone to check my message and emails which is Cell C and here phone got blocked. Only finding out the next day that Vodacom didn't block my hand set. up ...
My name is sl tshwene I took a contract in sept 2011 and up until now Vodacom is still deducting r185 oct and nov please reverse the amount to my bank account. ...
This problem has been going on for over five weeks now, five weeks ago vodacom experienced a technical problem which mistakenly switch some of their prepaid users into contract, I made them aware that I was unfortunately one of those victims it took them over 3 days to transfer my number back onto ...