I was charged an admin fee for my upgrade both in store and on my monthly account. I phoned Vodacom Customer service on 22/11/2013 with regards to the fee being charged twice, but the query has still not been followed-up on by Vodacom or resolved. ...
I bought a iphone, thought good days are here again, all my phone troubles are over Instead the brand new phone is losing his battery by second, battery have been tested, nothing wrong, software tested nothing wrong, now taken it in for repairs.. PROBLEM 1: I need it urgently (it is after all a ...
How can we be billed for nearly R10000 when we have a Top-up account? Isn't the point of a top up account to avoid precisely this kind of situation? The unhelpful call centre personnel are adamant that it is a result of data usage - when our data bundle runs out we buy an additional R200 worth of ...
I received an sms about a month ago stating that my contract was upgraded ect... went to the police got affidavit ect... problem was solved. However up to date, after numerous e mails and calls... my contract that was upgraded is still in that new contract of another 24 months. I requested numerous ...
Number still in active 2days after payment ...
Good Day, I called the call Centre on 30/11 on 8:34 am was on call for 15:53 and the tone of the lady she sounded irritated when I was asking her questions. I called again spoke to second person 10:20am she could not assist she said I should call 082155 at 10:34 am was on call for 29:04 the first ...