I took my phone to be repairs at 16:00 on 2/12/2013 and received a sms at 18:15 that my phone was ready for collection Thank you excellent service ...
For the past few months I have been reporting to Vodacom that I am being charged for data bundles that I only get when I have called a consultant. This is very bad for me because I end up utilizing my airtime as I will be under the impression I am using the data bundles. I am very unhappy with this ...
On the 24th of November I did a upgrade on my contract, requiring a new sim and a sim swop. This was sorted in 2 days and I was enjoying the use of my new phone. On the 1st of December all signal was lost, 9 calls and 3 days later there is still no resolution. The call center is more than less than ...
Dear sir/ madam, On 25 November 2013, I called Vodacom Canal Walk with regards to the upgrading of my current, contract phone. I am only due for an upgrade in June 2014. Unfortunately, due to my phone being almost impossible to use, as a result of water damage, I enquired as to whether I could ...
Went to Vodacom to close my account for the tablet I bought my wife over 2 years ago, and found out that I had renewed my contract for another tablet and key board, on ivestigation found they had my ID number but the wrong address, some one has scamed me, after many phone calls whent to the Police ...
I recently interacted with one of your advisers, and was so impressed by the service, that I feel it appropriate to inform you of her praise. The adviser I am referring to is Lucky Macheru. He swiftly assured me of the process and gave me great confidence that it would be carried out without delay. ...