I was robbed on Friday night, I called in 111 Saturday morning to block my sim card, on Sunday I purchased a new cell phone which came with a new starter pack as I'm on prepaid, when I asked for a sim swop I was told to purchase another sim card and this time not to Rica the sim card, this is ...
There was a upgrade done on my Vodacom account without my knowledge and after being made to run around making affidavit's and sending documents, for a flawed security system on Vodacoms online upgrade website, I am still waiting for a refund for the amount that was incorrectly debited from my bank ...
I am currently on a contract with Vodacom and this is the FOURTH error which has been made on my account in the last few months, naturally, I have been overcharged once again. My contract is R500.00 per month (for my mobile as well as 3G) and yet this month, I have been charged an amount of ...
I upgraded to an iPhone last year April/May since then I was billed for BIS I was told the BIS would be deactivated. Since then I was billed -R60 a month when I called the call centre 2 months back to rectify this it was so called done. Last month I seen I was billed again for the bis I again ...
On the 26/11/13 I lodge a requested to reset my login detail on vodacom email, they sent me a refence number and promised to call me back. I've never had anything from them up until now. ...
I phoned Vodacom again!!! My account usually was between R700 - R1000pm! And now I had to pay R2090 this month and to make matters worse, I had to stop my sim card after which I stopped using the sim card after I heard about the, and now the account is on R7500 only on the one simcard. I am not ...