AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - LTE not working & no one seems to have the answe | #274879

Vodacom
LTE not working & no one seems to have the answe

Firstly I would like to mention that I really am for the idea that Vodacom is the best network here is SA, but lately I am really reconsidering changing.

I really feel like we are being taken for a ride here.

First they sell these LTE/4G enabled devices and the cost a big chuck amount of money.
The next thing the LTE/4G that everyone is buying these devices for are not working.. :(

Why do we have to be sold these devices with an impression that they have the infrastructure for but they do not?

I get the message that says "Not Register on the Network" then my phone loses signal altogether whenever I am connecting through LTE/4G.

Really now, what worse is that the call center agents don't even tell you that the 4G is having problems.
Now I have to use the 3G while using a device made for 4G.

Date:

Company: Vodacom

Country: South Africa   City: Call center 111

Category: Telecommunications

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