I took out a contact with vodacom online beginning of Nov 2013. After more than 40 calls to the call centre to get my line active - out frustration I decided to cancel the contract within the 14 days allowed to cancel the deal. Then after I wanted to cancel the deal my line gets activated. I stick ...
On 10 May 2012, after receiving a discounted settlement amount from Vodacom, I settled my account in full; I received a letter stating that my account has been settled in full. I applied for an overdraft and was informed that I have been listed by Vodacom for an outstanding amount. I found that the ...
The Vodacom tower on the farm Tafeni was erected /- 15 years ago. It worked very well until about 11 years ago when we noted that during summer the signal became very weak. Although reported, nothing was done and as each year has progressed the signal has become worse. Its now bad every single day ...
Almost three weeks ago on the 29 Nov, I gave my cell in for repairs after I dropped it and the screen smashed. I have had it for nearly 2 years and took out insurance the day I started the contract with Vodacom. I filled in all the necessary documents including the insurance claim form at the shop. ...
Blacklisting of phone is a major problem... since 4/12/13 I've been trying to get an ITC number from Vodacom customer call centre... The service from the call centre itself has been professional... Spoke to Tauhir, Les, Bululani ..and they've been great... but really issue has not been resolved... ...
My cellphone contract is due for upgrade but i want to cancel it. I was told that i will loose all the airtime i have accumulated on my top up contract. This is not fair. I already paid for the airtime and now i am forced to stay on a month to month contract or cancel my contract and loose my ...