No 1. I spent 3 hours at home trying to perform the device switch, logged in with my Blackberry ID, no contacts were transferred, tried to download the Blackberry Link from the internet to get a message saying it is not available in RSA... Back to the Vodacom shop in Galleria to see the technician ...
A consultant from Vodacom contacted me with regards to my previous complaint, he sent an unsubscribe request to Waspa for Cellspice and Intergat. However Vodacom refused to furnish me with the proof that I actually subscribed for these services in the first place. If Vodacom does not have proof of ...
I reported a complaint October 30th about, REF 1233142 that happened on my profile without my knowing. I tried to resolve this matter before I left the country to go overseas & informed Vodacom that while I'm aboard I cannot see to this as I've done my part by giving the affidavit. Since my ...
3 months ago, I logged a complain regarding the bad network in my area from Vodacom. I was notified that my area has been identfied as the area that needs modification... and that was 3 months ago... and to-date... that is still a problem... Vodacom... what must we really do with you? Please DO NOT ...
I have one debit order that got returned in September by pure onforseen circumstance, and my credit rating gets smashed so that I cannot upgrade. Then when you phone to sort it out you get shunted from department to another because nobody seems to know who should deal with it. Payment was made ...
I am totally disgusted at the way I have been treated by Vodacom. The level of incompetency is beyond comprehension. After doing an upgrade request on one of my contracts with Vodacom online. I received an email confirming my request. I was informed by the operator that the phone I requested was ...