In the Witzenberg valley, outside Ceres, Vodacom is the only working Network provider. Our company relies on the use of cellphones in our day to day business. For more than a month now the network goes down multiple times a day, staying down from minutes to hours, I've tried logging complaints with ...
After phoning 082-111 to upgrade an existing contract, I was referred to 082-1940. After choosing 1, 2, 3 etc of automated choices, I finally get through to a human. This human tells me they can't help me, I must dial 082-1940. I told her I just did!!! She realizes her mistake and gives me the ...
Our company has a business account with Vodacom. We receive a statement in the name of the company but the accompanying invoice is incorrect - it is in the name of the owner of the company. I cannot get Vodacom to put the company's name on the invoice. They ignore all emails. The staff at their ...
Tomorrow will mark 1 week since we went to Vodacom V&A Waterfront to take out a business contract. We were promised Gino would call us that afternoon. We didn't hear anything until the following day when asked to come and sign the letterhead. Now it's been days since and no communication. No ...
After being with Vodacom for over 9 years. Mondo mobile calls me to offer this amazing deal. I accepted the deal over the phone after delivery by RAM I decided that I ddidnt want the phone anymore. Returning this phone has been an absolute nightmare. MONDO mobile are not bothered to respond to my ...
This morning I decided to order my tablet online, I work from 8 to 5 and sometimes on weekends. I looked at all the available deals for tablets. I ordered the tablet and received an email with a ref no. about 10 min a lady phoned me to complete my order. 2 hours later a guy phoned to confirm my ...