Thank you for finally sorting out the contract mix up that Vodacom made. You however should not employ people in the call centre who are quick to brush off the customer if there is a problem and make as if it's us who havent done the upgrade correctly. Glad other than that that this is finally ...
I was on a contract 320 top up, with an upgrade set to happen on the 1st of Nov, I called in to cancel the contract as I found a better deal from another provider, the person whom I spoke to than offered me a deal for the S4, smart S package, @ the time there was a promotion for a 1G for the first ...
Last week Friday Morning I dropped my Samsung S4 and the screen cracked, so took I it in to the Menlyn Branch Vodacom Store. I checked in and all was fine. Yesterday, I received a message from Vodacom saying that I could collect the phone. I went to Vodacom, but when I arrived, the new screen did ...
I recently tried to upgrade to a iPhone 5S/32G - R1599 contract. Apart from this I pay for another Top up contract for R350, Data of R600 per month for my iPad and around R800 data per month for my Mac. Most months I also pay for extra airtime, All-in-all I am not a bad customer. I tried to upgrade ...
I have a contract with Vodacom and got my upgrade in May the 2013 to a SAMSUNG S3 MINI, About 2 and half weeks ago I was showing a friend a picture on my cellphone and it just went all green and then had lines down it and then completed went green and no picture and went blank. So I started first ...
In Aug of this year I complained to Vodacom about the lack of cell reception in Vanderbijl. Eventually, after much follow-up, it was discovered that Vodacom lacked the capacity to service the Vaal Triangle. I waited duly for Vodacom to build a new tower which they did recently. However, I am still ...