Received a call today from an unknown number at 16:58 - Normal: "Hello how are you, is this mr G F, i'd like to offer you the pre-approved R75 airtime deal with a new cellphone, we can get it to you next week etc etc" I asked what I would need this for, as I am a contract customer. They ...
2 months ago I noticed an upgrade had been done on my account. I phoned the call centre and reported it on the 4th of October. I told them NOT TO DELIVER the phone to the person who put the upgrade through (staff??) but still they did and then charged me for the upgrade. Eventually they sorted it ...
I noticed on my bill, and goodness knows for how long Vodacom has done this, that for every cell phone on this contract they have merrily added a sms bundle that we don't need or want or signed for. I would like all that monies returned to me immediately as i see this as. ...
Yesterday I damaged my phone irreparably and as I qualify for an upgrade, I promptly checked Vodacom's website for deals. I clicked on the Vodacom World link and broused through the brochure. Upon realising a fantastic deal with the caption: available at Incredible Connection, I promptly rushed to ...
I HAVE A NIECE WHO IS STUDYING AND GETS AN INCOME OF R3000.00 PER MONTH AND BECAUSE SHE DOES NOT HAVE A PERMANENT WORK ADDRESS BECAUSE SHE IS STUDYING THIS IS NOT GOOD FOR VODACOM BECAUSE THEY CANNOT DO A CREDIT RATING ON HER. SHE HAS NO ACCOUNTS AND GETS A FIXED AMOUNT EVERY MONTH FROM HER TRUST. ...
I was trying to add an additional number to my current Vodacom contract but wanted a specific service. I tried three other Vodacom outlets plus Customer Care. None could help me. Mrs. Fransman dealt with my query efficiently. She listen to my needs, gave me options and suggested the best option for ...