I realised that my gift card had expired and contacted the number at the back of the card and was advised to call at the Vodacom shop that initially provided me with the gift card. I then approached Vodacom Westgate branch and as assisted by Gerard Jacobs on the 2 December and was advised that it ...
On the 28th of November I was informed that I was now due for an upgrade. I decided to upgrade online with Vodacom to avoid the hassle of having to go in to the shop and i thought it was a bonus that I would get "FREE NEXT-DAY DELIVERY". I completed the upgrade online on the 2nd of ...
A month ago the call center told me that my prepaid sim had not been blocked, and that I just needed to load money onto it (i told them I was worried since I havnt used it since January), they checked and confirmed that it was active. After loading 1 gig on it still didn't work. When I called the ...
Hey good day, I've been struggling to get my wife's cellphone fixed at somerset west repair shop at somerset mall. I want to start of with the service we got when we entered the place. We are utterly disgusted with the type of service we received from the lady working at the counter right through ...
I wrote two complaints already on hellopeter, todate no response or feedback was received, now out of the blue i get an sms saying my account is to be taken further, i truly thought maybe they dont have my number since no response was received to my query, why bully customer's who are willing to ...
Hallo. I upgraded my contract at Vodacom (after a long debate and decision making, because I'm not happy with the new contracts). I decided to make use of their website to upgrade. This was a very bad decision! Or even worse to stay with Vodacom! I received my sms on Wednesday 11/12 at 12:43pm ...