A couple of months ago I incurred a large bill for data expenses because I used my phone as a Wi-Fi hotspot to work on my laptop. I queried and found out why and was advised to set a limit so that my phone would soft-lock when I exceeded the limit and this would not happen again. Yesterday I was ...
On the 30th of November 2013 I placed an order with Vodacom for 2 64GB iPhone 5s Golds and was told the phones would be ordered 1st thing Monday morning and I should receive the phones by Wednesday the 4th. The 4th came and I was told I'd get the phones the following Monday. Monday passed no luck ...
I cancelled my contract 2 months ago and tried calling vodacom this morning as they are still billing me R350 per month still and they tell me that the number is on prepaid and that i am still be paid. I want my money back you keep just debiting my account for a number that is on prepaid... some ...
On the 1st of December whilst on holiday in Durban i went to the gateway Vodacom shop to upgrade my contract to a Samsung S4, the saleman - Niran assisted me, but did not register my phone with Samsung, when i got back to Joburg on the 4th December, i could not hear when anyone phoned me or i made ...
Dear Vodacom Please can you confirm what you mean when you say next day delivery when you upgrade online? I have confirmed an order before 12pm on Tuesday (09/12) and am still awaiting delivery? I have not received any further communication be it via mail/telephone. I have tried using your email ...
I had a billing query regarding data charges incurred on my previous contract and was promised by vodacom that the bill will be reduced, two months later NOTHING WAS DONe despite my repeated phone calls and follow up for amount to be reduced so i could clear the account. I am currently up to date ...