I logged a service request on the 10/10/2013 that still hasn't been resolved. The request no is S3-T362W-WWIKP. I was billed from March to October for BIS on my Z10 after the sales consultant at the branch told me that Bis don't work on the Z10. The last feedback that I received regarding my ...
I had lost my phone yesterday, called in today at vodacom spoke to bongani khumalo in the data call centre department in cape town-who told me the service is offline and promised to call me back- He indeed called me back :) i did not have my imei number, told him to call back he called again i ...
I cancelled my contract with vodacom, returned their device within a given period. i contacted them several times where they confirmed receipt of the device and confirmed a refund within 21 days of cancellation. i was suprised to receive a billing statement, where they told me my contract is still ...
I have a data bundle package with Vodacom, I am still waiting for my monthly bundles. On Thursday 05 December 2013 I logged a call with Peter (Team Leader / Supervisor - JHB). I received a reference number from him and he assured me I will have my bundles the next day - according to him it takes 24 ...
I took out vodacom insurance on my samsung Tab 10.1 tablet. The screen shattered. Took it to Clearwater Mall who said it will take a week. Brought it to Cresta repairs who send it off to repairs on 5 November. I recieved an sms in the first week to say its at repairs. I have not heard from then ...
VODACOM CUSTOMERS: Be aware!! We have just picked up that a company called Content Provider Integrate Pty Ltd is illegally accessing VODACOM client accounts and making transactions and buying products on your account without any notification or approval sms's as required by law to approve a ...