A year ago I complained to Vodacom about the lack of network coverage in my area, Eventually in October I received an sms stating that a new mast had been installed and the signal would improve. well - it has never been worse. I cannot complain directly to Vodacom because their website sends a pin ...
On my contract I have been charged R34 for sms domestic which I don't have no idea. I went to a branch to find out to which number did I send those sms to and when. They could not help. I phone the call centre with the same problem, they also could not help me instead they say I must register for ...
I am very perturbed by the kind of customer service I received from Vodacom. I have been billed hideous amounts of money that do not make sense to me as I go through my statement. I have contacted the Vodacom call centre on numerous occasions to try and clarify this mess, to no satisfaction. The ...
Hello On 9th December I was approved for a contract for the LG G2. Ref number: 15024917. I was told that you only had white LG G2's in stock and I said I will take it. I was told I would be contacted shortly by confirmations. To date, no call. I have phone in a few times and I am always being put ...
One of my business contracts was a internet stick, which the contract was suppose to expire 12/2012.In July I got a Vodacom bill for this number of more than R 7000.00.I have not been using this number for more than a year. I told Vodacom that this is someone that is using this line and should stop ...
Iv just moved into the Pineslopes/ Fourways area near fourways crossing and in the 2 weeks that I have been living here i have had absolutely no signal what so ever. I cannot make a single phone call or send messages which is shocking as it is a well developed residential area with surrounding ...