During 2012 I was informed by Vodacom that there was high usage on one of my numbers on my account. I established the sim card was and I requested Vodacom to block the sim card and the account. During August 2013 I needed to upgrade my cell phone as it was damaged and the only number available for ...
Upgraded contract on 13/11/2013. Requested a data bundle of 500mb for R99 be added to the contract. didnt see this on final print out I signed & was informed by consultant that it wont appear as it isnt part of contract but a value added service. consultant doesnt tell me about sim swap-day ...
I upgraded my contract at the beginning of November to a My Meg 3. Up until then I had an extra micro sim for my Ipad. Towards end of November, my data sim stopped working. I discovered that I was put on a top up contract which cancelled my data sim. I was at the store on 29.11.2013 and it was ...
I refer to a previous report regarding the "lack of service " from Vodacom (7day out of box failure). On 12 Dec 2013 (this being the 2nd phone of a particular brand giving technical problems) again within the 7day out of box failure period, I contacted the Vodashop informing them (Denise ...
I went into the branch of VODACOM, to purchase a Sim card for a Wi Fi Router. The person that was supposed to assist was the rudest most unhelpfull person I have ever come across. This seems to be the norm in this branch as its not the only time I have had a problem with their service. ...
About a week ago I phoned in about an intermittent service. The way Vodacom handled it was professional and fast. I am very impressed about the manner you gave feedback and resolved the problem I am usually very reluctant to give a mark for service delivery bu in this instance I believe Vodacom ...