I took out a Vodacom contract on a BlackBerry in November 2011. I have been paying R443 per month including BIS of R59 per month. Issue 1 I went to Vodacom to book in my phone for repairs which I was told the warranty has expired since I had an upgrade two months prior to contract expiry date (a ...
Vodacom has managed to top all levels of service dissatisfaction. After they incorrectly blacklisted my perfectly operating BlackBerry, the reasons unknown to anyone at Vodacom, they have taken away the phone, promised to call me back without ever doing so and arrogantly promised me that they would ...
I WOULD LIKE TO THANK THE ABOVE MENTIONED VODACOM EMPLOYEE FOR PROVIDING ME WITH THE ASSISTANCE I NEED ALL THE TIME ...
Good day I upgraded my phone from blackberry to Samsung s4 mini. On the request whereby the SP called me for the upgrade and I asked to keep my monthly bill to approximately the same, I was guaranteed that it would not increase. I had the phone for less than a week and my bill was R2518.22. I ...
I just received a call from a telesales consultant from Vodacom who suggested that I migrate to another contract that he is offering me. The more I told him that I do not do business over the phone the more rude and aggressive he became. He verbally attacked me over the phone and I do not ...
Its been 2 weeks and I still dont have a phone!!! Can someone PLEASE help me!!! ...