I have 2 contracts with Vodacom, and for one or other reason they do not want to claim a screen on my phone, because I swoped the sim cards of the 2 phones (which is both under contract at Vodacom) im so disappointed in their service and would like to close my accounts with them.. if you have to ...
I cancelled my Vodacom contract promised that my last bill would be on the 30th April 2013, then I receive a sms 8 months later that they are taking legal action against me for an outstanding amount of R737.10 which i received a bill for on where that got the amount from and they wont tell me ...
On the 20 November 2013 my cell number had been sim swapped illegally without my knowledge. The very same night my bank account was hacked. We have brought this to Vodacom customer cares notice the above matter to which they have supplied me with a SR reference number (A1-0898-3WI2KS). I was told ...
Vodacom, you are keep putting on charges that I have already contested and you agreed were incorrect. you are charging me for an absurd amount of data, up to billions of megabytes in some cases. you keep reversing the charges and then putting them back on my account. what is going on? I logged a ...
To whom it may concern I upgraded to a blackberry Z10 end of October. Beginning December I started to have problems with my camera it said camera can't be started, I called in they said its just software I should do a security wipe and then try again, it didn't help. I took my phone in on the 7th ...
Very rare do I ever have anything good to say about call centre personnel. But this time I have only good things to say about PHAPHANI .(contract money division) She was very pleasant, Knew exactly what I wanted, was able to assist me with international roaming and was very efficient in doing so. ...